The pairs people confuse
Worth reading even if you skip the rest.A–Z
Agent (zero-code)
Agent (zero-code)
The eBPF process that observes services from the kernel and exports OTLP.
Upstream OpenTelemetry eBPF Instrumentation, unmodified. See
Zero-code instrumentation.
AgentSight
AgentSight
Kernel-level observation of what AI agents do — processes spawned,
connections opened, files touched. A different product from the zero-code
agent. See AgentSight.
Apdex
Apdex
A 0–1 score of how satisfied users are with response times, computed from
the latency distribution against a project’s Apdex target (T). See
APM.
Attribute
Attribute
A key-value pair on telemetry. Resource attributes describe the emitter
and appear on every record it produces; span and log attributes
describe one event. See
Resource attributes.
Auditor
Auditor
A role that reads the audit log and can change nothing. Deliberately not a
rung on the Viewer → Editor → Admin → Owner ladder. See
Roles.
Burn rate
Burn rate
How fast an error budget is being consumed, relative to the rate that would
exactly exhaust it over the window. See SLOs.
Capability profile
Capability profile
A named Linux capability set for the zero-code agent — A, B or C. The
privilege decision, made explicitly. See
Capability profiles.
Cardinality
Cardinality
The number of distinct label combinations on a metric. Every combination is
a separate stored series, which is what drives metric cost — not the number
of samples. See
cardinality.
Collector
Collector
The OpenTelemetry Collector: receives, transforms and forwards telemetry,
and collects host and container metrics itself. See
Collector configuration.
eBPF
eBPF
A Linux facility for running verified programs inside the kernel, attached
to events. What makes zero-code instrumentation possible. See
How eBPF works.
Error budget
Error budget
The amount of failure an SLO permits — the gap between the target and 100%.
See SLOs.
Escalation policy
Escalation policy
Who is notified next, and after how long, when an alert stays
unacknowledged. See Escalation policies.
Incident
Incident
The record of an operational problem, opened automatically when an alert
rule starts firing or a synthetic check starts failing, and then
acknowledged, assigned and resolved by people. See
Incidents.
Investigation
Investigation
A run of the AI Assistant’s investigation agent: read-only tool calls
over your telemetry, the evidence they returned, and a conclusion. Needs a
configured model provider. See AI Assistant and Investigate.
License key
License key
The credential authenticating ingest, sent as
X-License-Key. Decides
which organization data lands in. Shown once. See
License keys.Live tail
Live tail
Streaming telemetry as it arrives. Not a search over history — nothing that
arrived before you connected appears. See
Live tail.
Log pattern
Log pattern
The template behind many similar log lines, discovered by clustering
bodies. See Log patterns.
Maintenance window
Maintenance window
A scheduled period during which matching notifications are withheld and
recorded as suppressed. See Silences and maintenance windows.
Notification channel
Notification channel
A destination for alerts — Slack, Microsoft Teams, PagerDuty, Opsgenie or
email — created once under Integrations and reused by rules. See
Integrations.
Organization
Organization
The unit everything belongs to — telemetry, keys, users, plan. The
isolation boundary. See Organizations.
OTLP
OTLP
OpenTelemetry Protocol, the wire format for logs, metrics and traces. Over
HTTP or gRPC. See Ingest endpoints.
Project
Project
A named group of services for the APM views. A convenience, not a
boundary: every member of the organization sees every project. See
Projects, services and environments.
RED metrics
RED metrics
Rate, Errors, Duration — the three numbers that describe a service’s
health. Derived from spans, so instrumenting for traces produces them for
free.
Rollup
Rollup
A pre-aggregated metric table at one-minute or one-hour resolution. Why a
wide time range answers at coarser resolution, and why metrics outlive
logs. See Data retention.
Sampling
Sampling
Keeping a fraction of traces. Head sampling decides at the start; tail
sampling decides after the outcome is known. See
Sampling.
Service account
Service account
A machine identity for calling the API, with scoped, expiring tokens,
where your release includes it. Not an ingest credential. See
Settings.
Silence
Silence
A time-bounded mute on notifications from matching alert rules. See
Silences and maintenance windows.
Snapshot
Snapshot
A read-only, point-in-time copy of a dashboard at a public URL — the one
door for sharing outside your organization. See
Dashboards.
Span
Span
One operation within a trace, with a duration, a status and attributes.
Nesting is causality. See Traces.
Synthetic check
Synthetic check
A check run against your endpoints from outside — HTTP, SSL, DNS, TCP or
multi-step. The only signal that exists when your code does not run. See
Synthetic monitoring.
Trace
Trace
One request’s journey across services, made of spans linked by a shared
trace_id propagated on every hop.traceparent
traceparent
The W3C header carrying trace context between services. Its absence is why
a trace has a hole in it.
Web vitals
Web vitals
Browser-measured page experience metrics (LCP, INP, CLS and others)
reported by the RUM browser agent. See Real user monitoring.
Next
Signals and the data model
How these fit together.
FAQ
Short answers to common questions.
Platform architecture
The machinery behind the words.