> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aiaxoniq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your account and sign in

> How you get an aiAxonIQ account during the private beta, what the invitation link does, and what to do when it has expired.

aiAxonIQ is in **private beta**. Accounts are created by invitation rather than
by public signup, so the first thing that happens is an email — not a form.

This page covers the whole path from that email to a working session. If you
already have an account, skip to [signing in](#sign-in).

## Why invitations rather than signup

During the beta, every account is provisioned deliberately: a real person
decides which organization you belong to, which plan you are on, and how long
your trial runs. That is not something a signup form can decide.

The practical consequence is that **there is no public signup page to find**.
If you have reached a signup screen and it refuses you, you have not done
anything wrong — the door is closed on purpose, and the way in is an invitation.

<Card title="Request access" icon="envelope" href="https://www.aiaxoniq.com/contact">
  If you do not have an invitation yet, this is the way to ask for one.
</Card>

## What an organization is

An **organization** is your tenant: an isolated space that owns your telemetry,
users, dashboards, alerts and license keys. Data never crosses between
organizations, and a license key belongs to exactly one of them.

You do not create an organization. It is created for you, with your account as
its **Owner**, when your invitation is issued.

## Accept your invitation

<Steps>
  <Step title="Open the invitation link">
    The email contains a link of the form `https://app.aiaxoniq.com/invite/<token>`.

    Opening it is the whole action — there is no button to press. The page hands
    your token straight to the account-activation flow.
  </Step>

  <Step title="Set a password">
    You land on a form that takes a password. This is the only time you will set
    it without needing your old one.

    Passwords must be **at least 8 characters**.
  </Step>

  <Step title="You are signed in">
    Setting the password verifies your email address, activates the account, and
    issues a session in one step. You arrive at **Get Started**, which is where
    the [quickstart](/get-started/quickstart) picks up.
  </Step>
</Steps>

<Note>
  **Why the link goes to a page that immediately redirects.** Corporate mail
  security — Outlook Safe Links, Proofpoint, Mimecast — fetches every URL in an
  inbound message to check it. Scanners fetch HTML but do not run page scripts,
  so the hop happens in the browser rather than on the server. A scanner that
  opens your invitation therefore consumes nothing, and your link still works
  when you click it on Monday.
</Note>

### Invitations expire after 7 days

<Warning>
  An invitation token is valid for **7 days**. After that the link reports that
  it is invalid or expired, and it cannot be revived — a new one has to be
  issued.

  A link that fails inside the 7 days almost always means it was already used.
  Try [signing in](#sign-in) with the address it was sent to before asking for a
  replacement.
</Warning>

## Sign in

<Steps>
  <Step title="Open the dashboard">
    [`https://app.aiaxoniq.com`](https://app.aiaxoniq.com), or your own URL if
    your team self-hosts.
  </Step>

  <Step title="Enter your email and password">
    You arrive at **Overview**.
  </Step>
</Steps>

Your session lasts **30 minutes** and refreshes automatically while you are
using the product, so an active tab does not sign you out. Closing the browser
and returning the next day means signing in again.

### Forgotten password

Use **Forgot password** on the sign-in page. The reset email goes to your
registered address and the link is single-use.

<Warning>
  A password reset does **not** affect your license keys. Telemetry keeps
  flowing while you are locked out, because ingest credentials and login
  credentials are entirely separate things — see
  [Authentication](/get-started/authentication).
</Warning>

## Verify you are set up correctly

You are ready to send data when all three are true:

```text theme={null}
✓  You can sign in and reach Overview
✓  Settings → License Keys is visible to you
✓  Get Started shows an ingest endpoint for your deployment
```

If **Settings → License Keys** offers no way to create a key, your account is
not an Admin. Any signed-in user can see the key list; only an Admin can mint
one. Ask your organization's Owner.

## Troubleshooting

<AccordionGroup>
  <Accordion title="The invitation link says invalid or expired" icon="link-slash">
    Three causes, in order of likelihood:

    1. **It was already used.** Accepting an invitation consumes the token. Try
       signing in instead.
    2. **More than 7 days have passed.** Ask for a new invitation.
    3. **The link was truncated by your mail client.** Long URLs sometimes wrap.
       Copy the whole line into the address bar rather than clicking.
  </Accordion>

  <Accordion title="I never received the invitation email" icon="envelope-open">
    Check spam and any quarantine your organization runs. If it is genuinely
    absent, ask whoever invited you to reissue it — the token is regenerated, so
    a lost email is not a lost account.
  </Accordion>

  <Accordion title="The signup page refuses to create an account" icon="ban">
    Expected. Public signup is closed during the private beta. An invitation is
    the only way in.
  </Accordion>

  <Accordion title="I can sign in but see no data" icon="chart-line">
    That is the normal state of a new organization — nothing has been sent yet.
    Continue to the [quickstart](/get-started/quickstart).
  </Accordion>
</AccordionGroup>

## Next

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/get-started/quickstart">
    First telemetry in about ten minutes.
  </Card>

  <Card title="Authentication" icon="shield-halved" href="/get-started/authentication">
    Which credential to use where — and why there are two.
  </Card>
</CardGroup>